Questions?

  • If you have any questions call us on ‭07480 802636

  • Alternatively email support@elmovo.com

  • Sign up here to be notified of special offers

Who our scooter are for?

Our scooters are available for any part time or full time delivery rider whether you deliver food or work for a last mile delivery provider.

Am I eligible to rent a scooter? 

If you are over 21 years old and have a valid CBT you can rent one of our scooters on both weekly our hourly basis.

Where are scooters available to rent?

3 of our locations are open 24/7:

Marylebone

Battersea

Bethnal Green

 

Swiss Cottage: Mon to Sunday 9am to 10.45pm

 

How much does it cost?

We offer three different lengths of rental less than a day, plus a weekly rental. Our operating hours are 7am to midnight daily.

Marylebone and Bethnal Green:

  • £7 for 3h

  • £11 for 6h

  • £22 for 15h*

  • £79 for 1 week

Swiss Cottage and Battersea special offer:

  • £5.73 for 3h

  • £9 for 6h

  • £18 for 15h*

  • £79 for 1 week

*Requires recharging during rental period

How do I set up an Elmovo account?

After downloading the Elmovo app, you’ll then need to enter your contact details on the ‘Edit Profile’ section.

Once you have done this, your driving licence can be verified by pressing the ‘Verify Driving Licence’ button and following the simple instructions on screen. Then just register your payment card for the £30 deposit and rentals.

Once that is all done call us on 07480 802636 to arrange an on-boarding session at our centre in Bethnal Green. The on-boarding session takes around 15 minutes and will guide you through the operation of the booking system; as well as starting, charging & using the scooters themselves.

Once these easy steps are completed, your account will be up and running, and you’re all set to start making bookings through the app!

Why can’t I submit my driving license?

 

  • We use a service called Veriff to check driving licenses. Veriff requires access to your device’s camera and microphone so please make sure you have given Veriff the necessary permissions.

 

What if I get a Penalty Charge Notice?

  • Any PCNs received will be paid by Elmovo on receipt. We will issue you with an invoice for the charge which must be paid within 14 days. Failure to do so could result in your Elmovo account being suspended until the balance has been cleared. 

  • Please note there will be an £11 administrative fee for processing a PCN.